They Say We're Cool 😎 

At Wiretap, we are honored to be included in this list of 2018 Gartner Cool Vendors.

Access the report to learn more about Gartner's findings and who else made the list.


Key Findings:

  • "The profile of chatbots, conversational user interfaces (CUI) and virtual assistants will continue to rise as they reduce the burden of common, time-consuming tasks and other routine work.

  • Recent advances in machine learning and natural-language processing (NLP) have made chatbots, artificial intelligence (AI) and CUI technologies more affordable for startups and other relatively small vendors, such as the Cool Vendors profiled in this report.

  • Communications Platform as a Service (cPaaS) providers are incorporating chatbots, AI and CUIs into their offerings—a development that will expand access to these technologies and reduce the effort required to take advantage of them."


Gartner, "Cool Vendors in Unified Communications and Collaboration Technologies", Christopher Trueman, Gyanee Dewnarain, and Adam Preset, September 2018.

The Gartner Cool Vendor Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved.


About Wiretap

Wiretap empowers organizations to safely grow their Enterprise Social Networks and collaboration tools such as Microsoft Yammer®, Workplace by Facebook and Slack by securing against employee misuse of collaboration tools — including intellectual property and confidential data leaks, insider threats, HR policy violations, compliance issues and external sharing risks.

As a critical part of an organization’s overall security fabric, Wiretap encourages and facilitates safe collaboration by monitoring files and conversations, as well as blocking material or communication that could place a company at risk.